Yamaha Power Assist Bicycle Warranty Policy
Yamaha Motor Canada Ltd. (Yamaha) hereby warrants that new Yamaha Power Assist Bicycles purchased from an authorized Yamaha Power Assist Bicycle dealer in Canada ("Selling Dealer") and registered with Yamaha for pleasure use will be free from defects in material and workmanship for the period of time stated herein, subject to certain stated limitations.
PERIOD OF WARRANTY. The drive unit (including the motor assembly, housing cover, internal gears, motor control unit assembly, drive axle assembly, and torque sensor assembly), battery, rigid frame, and rigid front fork will be warranted for a period of three (3) years from the Date of Purchase, subject to exclusions noted herein. All other Yamaha Power Assist Bicycle components, unless expressly excluded hereunder, will be warranted against defects in material or workmanship, for a period of one (1) year from the Date of Purchase, subject to exclusions noted herein. Replacement parts used in warranty repairs will be warranted for the balance of the applicable warranty period.
OBTAINING REPAIRS UNDER WARRANTY. During the period of warranty, any authorized Power Assist Bicycle dealer will, free of charge, repair or replace, at Yamaha’s option, any parts adjudged defective by Yamaha due to faulty workmanship or material from the factory. All parts replaced under warranty will become the property of Yamaha.
OWNER’S RESPONSIBILITY. Under the terms of this warranty, the owner will be responsible for ensuring that the Power Assist Bicycle is properly operated, maintained, and stored as specified in the applicable Owner’s Manual. The owner of the Power Assist Bicycle shall give notice to an authorized Yamaha Power Assist Bicycle dealer of any and all apparent defects within ten (10) days of discovery and make the bicycle available at that time for inspection and repairs at the dealer’s place of business.
GENERAL EXCLUSIONS FROM WARRANTY. This warranty will not cover the repair of damage if the damage is a result of abuse or neglect of the product. Examples of abuse and neglect include, but are not limited to:
- Racing or competition use, modification of original parts, abnormal strain.
- Lack of proper maintenance as described in the Owner’s Manual, installation of parts or accessories that are not equivalent in design and quality to genuine Yamaha parts.
- Use of lubricants that are not suitable for Power Assist Bicycle use.
- Damage as a result of accidents, collisions, road hazards, or operation on surfaces, such as stairs, not intended for conventional bicycle use; damage from external factors such as salt air or saltwater, bird droppings, or chemicals.
- Commercial applications, such as transporting cargo, delivering newspapers, and bicycle rentals.
- Temporary decrease in power or distance that can be traveled on a single battery charge, as described in the Owner’s Manual, due to operating conditions such as ambient temperatures, load, inclines, frequent starting and stopping, and normal system-protection functions, as well as temperature-related performance of the battery charger.
- Normal deterioration, including the gradual decrease of battery capacity over the three (3) year warranty period as long as the battery capacity is still 50% or more of the initial capacity before the warranty expiration and the total number of battery charging cycles is 700 or less. Other normal deterioration includes natural fading of painted or plated surfaces, and cosmetic ozone or weather cracking in tires.
SPECIFIC PARTS EXCLUDED FROM WARRANTY. Parts replaced due to normal wear or routine maintenance such as tires, tubes, cables, grips, brake pads, baskets, pedals, fuses, spokes, lenses, light bulbs, springs, chains, packing, and the sprocket and tension assembly of the torque sensor. Charges for transporting the Power Assist Bicycle to and from an authorized Yamaha Power Assist Bicycle dealer are excluded from warranty coverage.
TRANSFER OF WARRANTY. Transfer of the warranty from the original purchaser to any subsequent purchaser is possible by having the Yamaha Power Assist Bicycle inspected by an authorized Yamaha Power Assist Bicycle dealer and requesting the dealer submit a Subsequent Owner Form or transfer ownership with Yamaha within ten (10) days of the transfer.
YAMAHA MAKES NO OTHER WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE OBLIGATIONS AND TIME LIMITS STATED IN THIS WARRANTY ARE HEREBY DISCLAIMED BY YAMAHA AND EXCLUDED FROM THIS WARRANTY.
SOME PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALSO EXCLUDED FROM THIS WARRANTY ARE ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOSS OF USE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE.
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